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FREQUENTLY ASKED QUESTIONS

If you don't see the answer to your question, please email us through the Email page.

Where is Jack's Snacks, a dog bakery based?

Jack's Snacks, a dog bakery is based out of Warwick, Rhode Island. Our address is... 158 Greenwich Avenue Warwick, RI 02886 Phone (401)633-5522. Come by and see our selection of amazing dog treats!

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What is your return policy?

Jack's Snacks, a dog bakery wants every customer, a happy customer. That is why we offer an exchange program. If you are not satisfied with any of the products you receive, just send back the unused portion and we will replace the product with a comparable product free of charge. Back to Top

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What makes Jack's Snacks, a dog bakery's biscuits better that what I find on most supermarket shelves?

Besides the love and care that goes into handcrafting each biscuit, Jack's Snacks biscuits are made with only Human-Grade ingredients that are not only sourced here in the US but also in RI. This is especially important after the massive pet food recall. All of the pet food products recalled were derived from Animal-Grade ingredients. Also, we use many certified organic ingredients. And as previously mentioned, we do not use additives or preservatives.

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How long do the biscuits last?

Because the biscuits are free of additives or preservatives, we recommend that they be kept in a cool, dry place. If you do not anticipate that they will be consumed in two weeks, we recommend you store them in an air tight container in the freezer for up to three months.

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What type of biscuits do the dogs like the best?

Hard to say...but we can tell you that the Ginger's Chicken and Garlic are the best sellers closely followed by the Jack's Nuts About Squirrels.

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Do you make birthday cakes for doggies?

Yes we do! We make a fantastic birthday cake for your dog! And we can even make it GLUTEN-FREE! It is a bone shaped carob cake with a peanut butter/cream cheese frosting. They are made by special order so please call 401.633-5522 at least 24 hours in advance, if possible. For those out of the area, we can overnight ship the cake. Please call the shop for shipping charges. And don't forget, we also have The Party Pizza (which can be shipped) and our Daisey's Woofie Pies or Pupcakes make great individual cakes or party favors and our awesome Frozen Yogurt! Local delivery is available for an extra charge.

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How much notice do you require for personalized doggy cakes that will be picked up, rather than shipped?

We ask that you give us 24 hours notice, if possible for personalized cakes (the more notice the better). If you require a special size, design or flavor (including wheat free) we ask for at least 48 hours notice. We do keep frozen Happy Birthday cakes on hand at our Warwick shop for the last minute types, though these do sell out quickly so we advise you to call (401)633-5522 to check availability.

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How do I order a Doggy Cake?

You can order in store or online ! If you want to pick up the cake at our shop, just write that along with the date and cake message in the comment box when ordering online. You can also email an order inquiry to mmk@jackssnacks.com or call the shop at (401)633-5522.

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Do you deliver?

We do deliver! On any order of $15 or more. Delivery fees start at $5.00 and are determined by the proximity to Warwick. We deliver to most of RI and to some of MA.

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What are your store hours?

Summer 2018 Hours are Tuesday-Friday 10-6, Saturday 10-5.

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